We have merged the best of both worlds by taking the back end of bvoip's Cloud Voice Platform with the front end of Microsoft Teams Voice to deliver a "Complete Picture" - Voice, Video, Reporting, Integration."
"Microsoft Teams is a powerful collaboration tool, it's not a great phone system. We are happy to bring all the bells and whistles of bvoip to Teams Voice, which together provides an extremely powerful answer to today's modern communication needs.
Microsoft Teams Voice Natively is extremely basic. Through Direct Routing, we are able to bring all the features of a full blown phone system while taking advantage of the Microsoft Voice features that are consistently being rolled out too. It's a win-win.
Nobody is perfect, including Microsoft. Microsoft's 365 and Azure platforms are rapidly growing, and at times may have problems. With the hybrid voice deployment with bvoip, if for some reason Microsoft is having issues your phone system, will continue to work.
With bvoip's hybrid deployment model you can pick and choose which users stay on the back end phone system and which users connect to Teams Voice. This flexibility can dramatically lower your costs.
You are not restricted to the basic functionality of the Native Teams Voice Offering. bvoip brings a lot of enterprise features to the table:
Microsoft phones, conference room gear, meeting bars and other specialty hardware is locked to just Teams Voice. If it isn't for you, then you are caught in a jam. With bvoip, however, you can bring standard VoIP devices to the table without getting locked down.
Re-Use existing devices you are already invested in
bvoip's hybrid deployment allows you choose between the back end voicemail system or Microsoft's native voice messaging features.
Instantly adjust back end phone system settings with bvoip's apps for Teams.
Connect line-of-business apps to Teams so that you can update records like contacts, companies, deals, tickets, notes, meetings and more.
Data in the moment across all your tools is great. It's important to go back and see how things went and create actionable business intelligence too! Microsoft Teams Voice doesn't have a good solution for call reporting. So, we built our own.
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