As part of our efforts to deliver a higher level of service to our partners as well as assist with our migration efforts starting July 15, 
2016 live support ours will change to M- F 3AM - 6PM (New York) / M - F 8AM - 11PM (London) / T - SAT 5PM - 8AM (Sydney).
Outside of those hours we will continue to be on-call with a staff rotatation as we currently handle after hours urgent items today.
We encourage our partners to call us and in the future we will launch a chat support avenue as well.
