In a field of more than 120 North American industry participants, Frost & Sullivan independently plotted 30 growth and innovation leaders in this Frost Radar™ analysis. 1Stream Powered by bvoip is among the top providers in North America.
Philadelphia, PA, January 16, 2025 – 1Stream Powered by bvoip, the leading provider of integrated communications for MSPs, is pleased to announce that market research firm, Frost & Sullivan, has listed bvoip in the top 30 providers in the 2024 Frost Radar for North American Hosted IP Telephony and UCaaS Market.
Frost & Sullivan tracks more than 120 service providers hosting their proprietary platforms or solutions delivered by third-party technology developers. Of those, 30 providers have been selected for their growth and innovation leadership, notable accomplishments in the past year and prospects for success based on their technology development roadmaps and effective go-to-market strategies.
Frost & Sullivan independently plotted 30 growth and innovation leaders in this Frost Radar™ analysis. The parameters assessed in the analysis included:
- Innovation Scalability
- Research and Development
- Product Portfolio
- Mega Trends Leverage
- Customer Alignment
- Growth Pipeline
- Vision and Strategy
- Sales and Marketing
Key success factors in the North American hosted IP telephony and UCaaS market include:
- Completeness of UCaaS portfolio, including a robust cloud PBX feature set, mobility, and advanced collaboration capabilities such as video meetings, group chat and team spaces
- Flexible solution packaging and pricing
- Open, scalable and extensible cloud platform
- Excellent service quality, reliability, security and compliance
- Compelling channel programs
- International presence
- Strong brand recognition
- Digital customer journey for SMB
- Robust implementation, onboarding, customization, integration and solution lifecycle services
Key success factors for bvoip include leverage of industry-leading proprietary and third-party technologies along with a partner-centric go-to-market strategy.
- bvoip’s uniquely designed, partner-centric solution offers the simplicity and cost efficiency of
multitenant platforms as well as the security and customization benefits of multi-instance platforms. - The company leverages multiple technologies to deliver compelling UCaaS functionality to businesses. It leads with a modified (more scalable) and improved version of 3CX’s platform, which enables bvoip and its partners to deliver a full PBX feature set along with additional unified communications services to end customers.
- It differentiates through a compelling pricing model in which it charges either per concurrent call path or per user and provides the ability to mix and match plan tiers with no minimums. This pricing model allows bvoip partners to generate robust profit margins while providing cost-effective services to businesses.
- To ensure partner success, the company has developed tool sets and integrations for various SaaS applications and premises-based software that streamline partner interactions with customers through automated ticket creation, call routing, task creation schedules, and integration with CRM, ERP, and professional services automation systems.
- bvoip continually enhances its solutions with both user-facing and partner-facing features. In the past two years, it directed its innovation efforts on partner self-serve, integration with third-party AI services, and security enhancements. More specifically, the company has further automated partner capabilities to enable efficient service activation and management. Leveraging integration with Amazon, Google, and Microsoft AI platforms, the company enables new AI-powered features, including full call/meeting transcription, sentiment analysis, and keyword and phrase analyses.
1Stream Powered by bvoip's partner base spans North America, Europe, and APAC with over 2,700 partners in the ecosystem. bvoip stands out among competitors with its unique partner-centric business model; consistent development capability; feature-rich, cost-effective solutions; differentiated skill set; and a strong commitment to innovation and customer value. bvoip's offerings are designed exclusively for IT and Managed Services Providers to be able to adopt the bvoip platform and scale. They strive for their partners to adopt bvoip internally, connect to their tools, experience workflow automation, reporting, and management, and then be able to standardize an offering for their end customers.
bvoip's CEO, George Bardissi, said, “The team here at bvoip is honored and humbled to be continuously recognized among the top providers in North America in our field. Our partners are the fabric of what we do here and we are aggressively working to arm our IT and MSP partners with the best-in-class technology to help serve their end customers."
To read the full report, visit https://offers.bvoip.com/2024-frost-radar
About bvoip
bvoip (www.bvoip.com) helps IT and Managed Service Providers attack voice and unified communications worldwide. Having come out of the MSP space, bvoip designed its program to not only automate how MSP’s interact with their existing systems and tools but to also assist MSP’s with an offering to standardize their Unified Communications offering to their customers. bvoip is currently available in North America, Europe, and the Australian / New Zealand Regions.
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About Frost & Sullivan
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