On-Call Management is an excellent way to get rid of the answering service and schedule your team out in order to get after hours or critical calls distributed to your team securely.
Streamline Your Life & Enhance Productivity
Share On-Call Responsibility
Plan ahead. Choose who gets notified. Send alerts to the right group, on the right day, at the right time.
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Eradicate On-Call Burnout
Create schedules ensuring everyone gets on-call time off. You get alerts when you want – not by default.
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Increase Productivity – Decrease Response Time
On-call team members are more likely to beat previous response times after undisturbed on-call time off. Rested co-workers are more productive and happier producers.
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Go National or Global
Extend on-call coverage from coast to coast or around the world. Coverage in over 175 countries – to teams in any time zone.
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We’ve Made It Easy…Really Easy!
You are just a few clicks away from scheduling your staff and taking operations to the next level with improved efficiency, productivity, and reliability. Easy to use “Outlook like” interface and interactivity. Add all the right people and get up and running in a snap.
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Secure Alerts, Audit Trails, On-Call Scheduling & Critical Messaging In One Convenient & Cost Effective Application!
A Revolutionary Way To Prioritize Communications
OnPage integrates Priority & Secure Messaging into one application, ensuring IT, emergency responder, and healthcare professionals, globally, their CRITICAL MESSAGE IS NEVER MISSED!
OnPage takes mobile communication to the next level with the latest all-in-one-app features:
- Prioritizing a message (high or low)
- Continuous Secure Messaging (back and forth)
- Multiple Ring Tones and Settings
- Ability to add pictures and voice-recording Attachments.
Enjoy Life On-Call
Feel chained to your desk? Break free! The routing of alerts will reach you no matter where you are…in the office, out on assignment, or at the beach.
Multiple Scheduling Options
Create multiple schedules, without limitation to location, so every group gets their preferred on-call rotation. Get instant visibility on who’s on-call.
Like Outlook? You will love OnPage’s Alerts Scheduler
Enjoy quick, easy, and intuitive setup. If you use Outlook, Mac Mail, or any similar product, learning to use the Scheduler will be a breeze.
Sick Days, Snow Storms, or Vacations. No Problem!
Make changes to the scheduler when assignments, objectives, or the weather changes.
Get Some Sleep (Undisturbed)
Never be on-call when you are in the middle of something important — unless you want to.
Bullet Proof Scheduling
The OnPage Scheduler starts out “FULL” – In the event of a critical alert, if you left a time slot empty, the entire group will be notified. We help you avoid human error and ensure every message is delivered to a live person. The OnPage Scheduler guarantees it!
Competitor Schedulers start out “Empty”. Unless each time slot has been manually filled in with a group member’s name, there will be a communications gap. Your critical alert may end up with nowhere to go, and no one to answer “the call”. The message: “Your server just went down”– may be left hanging, along with your entire ecommerce business.
Dynamic Scheduler
Escalation group messaging just got even better with the addition of escalation group scheduling!
Escalation groups have proven to be one of OnPage’s most useful enterprise features by providing our customers with the ability to prioritize recipients and supply redundancy to their urgent messages.
Now escalation orders and members can be scheduled, adding even more flexibility and customization of escalation groups. We’re excited to be adding these abilities to our product offering and hope you’re excited to start using them.
Here’s a quick example of how to get started with escalation group scheduling. The example shows how to create a revolving schedule between 3 on-call recipients. Each recipient is in the first escalation position for one week every three weeks, with the other on-call recipients set as backups to the primary recipient.