The Ring Groups / Paging and Intercom features add powerful capabilities to your PBX. Ring groups will help you to never miss that important customer call, whilst the Paging feature allows you to make announcements to groups of people rather like a PA system.
Paging
Paging allows someone to ring a group of extensions and make an announcement via the phone speaker. The called party will not need to pick up the handset as the audio will be played via the phones speaker. The person paging will not hear any audio back from the people being paged. Both paging and intercom features require a phone that supports intercom and that is configured to allow it.
Intercom
The intercom feature allows a phone system user to make an announcement to a single extension. In this scenario the audio is two way, and the called party can respond immediately without picking up the handset.
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