We are happy to announce that our Streak CRM VoiP integration is live and adds to our list of CRM & ERP integrations. What is Streak CRM? Streak CRM is completely designed around having a full fledged CRM platform right from within Gmail. They want you to "run your entire business from your inbox."
Like other CRM & ERP systems getting every interaction into the system is critical for accurate updates and real time client interaction views . Both inbound and outbound calls being tracked end-to-end and loged into the system is key to making sure end-to-end client management is being achieved.
Inbound and outbound calls from your phone system can now attach directly to account and contact records and will automatically create phone all activities. Notes from the pop up will also pass over as part of the activity notes. That means that any Streak CRM reporting or dashboards on phone calls will automatically apply too!