We are happy to announce that our Oracle ERP VoiP integration is live and adds to our list of CRM & ERP integrations. What is Oracle? Oracle ERP is one of the largest most well know companies on the planet. Oracle's ERP platform is meant for large enterprise sized orginizations worldwide.
Why is it important to automatically log calls into Oracle ERP?
Like other CRM & ERP systems getting every interaction into the system is critical for accurate updates and real time client interaction views . Both inbound and outbound calls being tracked end-to-end and loged into the system is key to making sure end-to-end client management is being achieved.
Automatic Call Logging!
Inbound and outbound calls from your phone system can now attach directly to account and contact records and will automatically create phone all activities. Notes from the pop up will also pass over as part of the activity notes. That means that any Oracle ERP reporting or dashboards on phone calls will automatically apply too!
Screen Pop's, Click-to-Dial, Analytics, & More!
