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New Support Portal Experience

Written by George Bardissi | Aug 20, 2019 11:55:59 PM

Starting today, bvoip partners can access the support portal by navigating to support.bvoip.net.

You will notice that the portal interface has become a bit more streamlined and should be easier to use.

In this portal you can:

  • Create new non urgent support requests
  • View current tickets, and update statuses and notes, and close tickets
  • Flag tickets for review
  • Get access to forms and complete them within the portal
  • Get real-time notifications on any support updates
  • Access partner resources

There are future components to this portal that we will enable in the future to help make your support experience better.

Enjoy!