The long awaiting VoiP integration to HubSpot is now live. What is HubSpot? HubSpot is inbound marketing and sales software that helps companies attract visitors, convert leads, and close customers.
Why is it important to log calls into HubSpot?
Like many other CRM's the goal is to track any and all interactions between you and your customers and prospects. While phone calls is just one of the several interaction types it is just as important as email, chat, or webiste visits.
Automatic Call Logging!
Inbound and outbound calls from your phone system can now attach directly to contact history in Hubspot and automatically create phone all activities. Notes from the pop up will also pass over as part of the activity notes. That means that any Hubspot reporting or dashboards on phone calls will automatically apply too!