Let’s face it, keeping up with the latest and greatest innovations can be quite difficult as today’s myriad of emerging technology is overwhelming. But, when it comes to your answer at Unified Communications, staying abreast with new technology is paramount to maintaining a high quality of productivity. For instance, if your customers are still operating on a legacy PBX you’re missing out on revolutionary communications tools that your competitors are already leveraging to improve functionality.
In today’s cutthroat business atmosphere, the use of relevant technologies correlates to a company’s degree of success. For example, implementing a robust set of cloud unified communications (UC) features augments businesses’ internal collaboration practices as well as mobile productivity. As such, organizations that are behind the technological curve are unknowingly experiencing a resource drain by conducting business with limited communication tools.
Ensure your MSP or IT firm is equipped with the technology it needs to stay relevant by following these three tips:
Choose a scalable solution
You want a communications platform that is in it for the long haul and can support your business venture for years to come. A Cloud IP-PBX phone system will evolve with your technology offering, meaning that your customers won’t outgrow the system. For instance, you can add as many phones, adapters, devices as you want which doesn’t limit how quickly you can grow no matter how many employees or locations emerge in the future.
Integrate mobile functionality
A sure-fire way to ensure your business communication tactics stay relevant is to optimize them for mobile usage. For example, integrating a softphone solution that is compatible with smartphones allows your employees to take their work phones on the go. Furthermore, softphones also provide mobile workers with access to office voicemail, presence technology—to see the status of colleagues back at the office—and instant chat options.
Add supplemental tools
Phone systems are evolving to become much more than just voice-to-voice communication. In fact, integrating a best-in-class UC feature set into your IP-based phone system allows employees to leverage advanced technology like, for instance, WebRTC-based web conferencing. As such, your business can conduct video conferences in the most up to date and impressive way—through real-time browser-to-browser initiation.
Ensure your MSP business communication methods are poised to withstand the ever-changing technology landscape. Read more about cutting-edge business communications here.
