A recent study from Infonetics titled, “Business Cloud VoIP and UC Services” revealed that the cloud PBX and UC market is poised to reach $12 billion by 2018. As such, it’s clear that more businesses are getting on board with hosted communication solutions and gaining a competitive advantage from the benefits that Cloud PBX Providers have to offer, such as cost savings and increased business productivity.
Additionally, the report revealed that the Cloud PBX market will continue to expand over the next five years as businesses turn to increasingly collaborative, flexible, and scalable communications solutions in their search for a competitive edge.
This growth isn’t just good news for Cloud PBX providers; it’s also good news for Managed Services Providers & IT Vendors who service businesses looking to improve communications and transcend limitations posed by outdated legacy phone systems. Organizations that ignore this growing telecommunications trend and continue to use less effective telephony solutions are at high risk of being left behind in an increasingly competitive environment. They also will miss out on benefits such as:
Cost savings
Cloud PBX solutions are less expensive to implement and maintain than “old style” phone systems as they are managed and maintained by MSP’s and IT Vendors. As well, Cloud solutions don’t require large up-front investments for complex infrastructure or ongoing resources to keep them up and running.
Optimal collaboration features
Today, business success depends on an organization’s ability to maintain constant productivity and flow of communication and collaboration with internal staff, clients, vendors, and remote workers. Cloud PBX offer solutions that boost productivity, streamline communications, and allow businesses to take advantage of robust features—like those of UC—that will help them succeed and grow.
The results are in, and it’s now evident that companies offering Cloud PBX are poised to be the latest and greatest in business communications solutions. Are you an MSP or IT firm that isn’t providing Cloud UC today?
