It's worth seeing how industry publications view the future. CRN published it's 2018 Cloud Predictions.
It may or may not be a surprise to you but here is what CRN says about the Cloud Telephony Market:
"UCaaS Will Win The Telephony Market
While the adoption of cloud-based communications has been on the upswing in recent years, 2018 could be the tipping point in which Unified Communications as a Service (UCaaS) becomes more widely adopted than PBX sales.
Traditional, premises-based communications are trailing off in favor of UCaaS solutions that can stand up in the event of a disaster or outage. These services also provider greater flexibility for distributed businesses and easier on-boarding of new users. Solution providers offering cloud-based communications can enjoy monthly recurring revenue."
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