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bvoip TIP: Settings to Check When Troubleshooting Sip Trunking Issues

Written by George Bardissi | Oct 14, 2019 1:55:15 PM

From time-to-time there are issues that pop up with outside calls such as:

  • calls dropping after a certain time length
  • calls dropping if transferring to a queue with a ring all strategy for more than a certain time length
  • call dropping if going to an auto attendant and then going to several extension numbers in sequence based on call forwarding rules

 

Every dial tone / sip trunk vendor has different tolerances and acts differently based on these scenarios.

The below settings help in these situations