BVoIP is sponsoring IT Nation 2016 and we are excited for our 3rd year at the industry’s biggest event. Back in 2014, BVoIP was in its infancy and just starting the process of getting off the ground. Today the BVoIP partner base has grown to over 300 managed services providers and who use BVoIP to service over 4000 companies around the world.
Since our inception, our platform has continued to mature and with that brings new features and functionality to the table as time progresses. This year especially sets the bar high on our direction and gives us a clear path for our partners.
Where can you find BVoIP @ IT Nation?
You can’t miss us we will be are booth # 307 with our partners from Nexvortex and ABP Tech and are excited to talk to you. Don’t forget to read up on our “Must See Attractions @ IT Nation 2016”
Some Exciting Product Launches Ready for #ITN16
- Completely Rebuild from the Ground Up
- Rapid Response – From a new app that is completely browser based.
- New Analytics Dashboard – A perfect way to mesh your phone system data and your ConnectWise data
- Mac Support – YES, that’s right. Since this new integration is totally browser driven is can be used on Windows or MAC!
- Automatic Call Logging - Even if you are not in front of your computer the system will still log the call into ConnectWise – Perfect for the road warriors
- Click-to-Dial – From anywhere not just in ConnectWise. Super convenient!
- Notes & Reminders – A blazing fast way to notate calls “in the system” and create follow ups on the fly without waiting….!!!!
- @ Mentions – Want to tag someone else on your team for a note, reminder, or future activity, no problem just the @ symbol and start typing their name.
- Call Recordings – Auto attachment of the call recording or call recording link to your activity or ticket in ConnectWise.
- Email Templates – Very quick and easy Email templates expedite follow up and customer experience
- Urgent Alert Escalation and Scheduler
- Voicemail - from the phone system making it to your team off hours especially
- ConnectWise Ticket – triggering an alert based on your variables
- Labtech Alert – Trigger from Labtech like we do it from ConnectWise
- Create groups and priority routing charts – In whatever hierarchy you choose
- IOS & Android Secure Apps – A dedicated app that will keep it all locked up
- Make sure your team never misses a critical alert again! – Stop using old school techniques and move forward with next gen tools
- A direct connection between Rackspace & Nexvortex - that’s a close as you can get to plugging into the carrier
- An QoS measurement, rating, and reporting engine – You can see rating and stats through a portal at the tip of your fingers
- SLA built around industry best practice – now that we have a direct link a higher level of service can be achieved
- Automatic Alerting of problems – an RMM of sorts where you can be alerts through the Nexvortex portal via you settings.
- A new App that can deployed on your customer’s local network either on a windows machine or small device
- Access device web management console from MPP Portal – instead of having to remote in to see what’s going on
- Remote rebooting – yes so helpful!
- Remote provisioning (without factory reset) – Again, a huge time saver...
- Remote Factory Resetting – really… yes that’s the plan
Woah.. that’s a lot of enhancement magic... moving on
The BVoIP Partner Awards
For the first time ever, we will be presenting the BVoIP partner awards at IT Nation.
3 of our partners will be awarded in the following categories:
- MSP Fast Track Partner
- A MSP Partner that rapidly adopted BVoIP’s Cloud UC platform internally and then rapidly rolled BVoIP out to their MSP clients. The key word… RAPID!
- Heavy Hitter Partner
- A BVoIP Partner that had one of the largest end user deployments this year (or will be).
- Rockstar Partner
- A BVoIP partner that rolled out the most BVoIP instance to their MSP customer base in their region above all other BVoIP partners combined.
Are you going to IT Nation? Let us know so we can connect!
If you are coming into Orlando @ IT Nation and want to know when to connect please let us know that you are coming and we will tell you where to find us.
What hundreds of MSPs have already learned is that BVoIP not only streamlines and accelerates their internal sales and support teams but also provides a clear profit center for MSPs to bundle Cloud Unified Communications into the technology stack.