Frost & Sullivan

       

      bvoip ❤️ our partners

      See what they have to say...

       

      Our Client Feedback
      CSAT 98.2
      166 reviews in 90 days
      “Great turnaround and was provided information needed.”
      Maureen S
      “Fast response, quick resolution!”
      Pasquale Z
      “The BVoIP team was responsive and resolved my issue quickly.”
      Larry C
      “The BVoIP team was responsive and resolved my issue quickly.”
      Larry C
      “Support is amazing! Seamless porting, fast response!”
      Pasquale Z
      “Felix, Mayco, and Francisco were all great. You guys have a great support team and it's always nice working with you. Thanks again for all y... ”
      Chase C
      “As always, Mayco was responsive, friendly and amazing to work with. Thanks for rocking it, BVOIP!”
      David C
      “Fast reply, Pablo is always helpful”
      Lara T
      “Quick and spot on answer - Thanks!!! Jim CCS Tier 3”
      James G
      “Mayco was great! Was patient with me while we reviewed our Live HD workflow and made it more efficient. Thank You!”
      Armando D
      “Mayco was outstanding! Polite, professional, and knowledgeable. Solved my issue in less than 5 minutes.”
      Ryan L
      “Thanks Nuran!”
      “Always fantastic support”
      Ryan K
      “Always a pleasure to work with. Was able to address issue promptly.”
      Armando D
      “Was great, very efficient fix”
      Bailey L
      “Quick Resolution and shared the relevant infromation.”
      Shiv K
      “Great response time to our request and I appreciated the phone call to help us along the way.”
      Steve A
      “Joey has been very helpful getting our list of issues resolved. :-)”
      Brendon S
      “Pedro resolved my issue almost immediately!”
      James S
      “The team at BVoip is outstanding. Would recommend them to anyone needing a reliable team that can support VoIP.”
      Brian E
      “Joey has been amazing with the onboarding. Highly recommend him to get you started when you're a newbie”
      Neil S
      “Excellent and quick service as always!”
      Jeff M
      “Graham was extremely knowledgeable and helpful. Great attitude.”
      Jeremy B
      “Prompt response from Mayco! Thanks again!!”
      Ryan K
      “Fast and very helpful with getting our clients converted and licensed when we were in a pinch!”
      Josh D
      “Mayco identified the problem and offered a solution on the first call. Thank you!”
      Tim S
      “Quick and very knowledgeable as always. Thank you!”
      Phillip R
      “Great communicator! Excellent troubleshooting skills, great training.”
      Zach L
      “Francisco found the issue quickly. thanks Francisco”
      Ralph S
      “Fast en good service. Explaining en answering every question.”
      Maite M
      “Thanks for such a quick response ..”
      Trevor T
      “Adam is a huge help!”
      Ryan T
      “Huge thanks to Adam for his stellar support on 12/31/2024! 🎉📞 He expertly troubleshot a disconnected phone and got it back in service quic... ”
      Jack T
      “Support was super quick to resolve my issue”
      Neil S
      “Nuran quickly resolved our issue. Thanks.”
      Russ M
      “Support was great. Helped me resolve issue extension access.”
      Zachary W
      “Pedro and Felix helped through till a fixed was done. Really please with your assistance. Thank you!”
      Soni S
      “Char consistently is on top of our tickets and responds in a timely manner. This is greatly appreciated!”
      Maureen S
      “Char was awesome and provided us with some great guidance!”
      Raul O
      “Superfast response, thanks!”
      Nara V
      “Always fabulous!!!”
      Sarah C
      “Pedro was OUTSTANDING. One of the best customer service experiences of my life. Thank you!”
      Wes S
      “Fast Response!”
      Elijah P
      “I appreciate the timely responses over the weekend that enabled me to resolve issues during my client's non-business hours.”
      Michael L
      “Excellent and timely communication.”
      Matthew P
      “Issue got resolved”
      Brooks L
      “Customer support is excellent! Our last vendor rarely responded and never resolved our issues! Thank you for the constant communication and ... ”
      Maureen S
      “Went one step further than just answering my question and performed the action too. Appreciate it.”
      Darrell B
      “Char is a delight to work with. Very knowledgable and helpful.”
      David L
      “Great as always. 10/10 would recommend.”
      Brad K
      “Simple problem - simple solution - and it wasn't "urgent" but it was addressed super fast and for that I was very grateful.”
      Bill R
      “Fantastic service as always. Truly enjoy working with your support team.”
      Brad K
      “Always appreciate the prompt responses!”
      Maureen S
      “Adam Drown = Great Help! Responded quickly to our problem (even recognizing and working past a type-o in my description), and provided firs... ”
      Phil
      “Super fast, friendly support.”
      Xavier R
      “Quick response as always!”
      James S
      “Mayco was a huge help and quick to know what the issue was.”
      Tyler B
      “Fransisco delivers super terrific, awesome service as always! He always helps me get done whatever needs to get done, done. A+!”
      Shawn
      “As always Bvoip technical support was unbelievable. After a couple of emails back and forth, the tech wanted to remote in with me to see wha... ”
      Chris H
      “fast responses from the TEam, Thank you”
      Luca M
      “It was real good”
      Mike S
      “Excellent, you guys make me look good!”
      Sarah C
      “Worked with Duran many times and she's always fast AF and straight to the point :)”
      Elijah P
      “Thank you as always!”
      Sarah C
      “Nuran was very quick to respond to my issue and knowledgeable as to what needed to be done to fix the problem. Then Nuran showed me exactly ... ”
      David L
      “Nuran was very patient, fixed the problem and was a pleasure to work with! Thank you!!”
      Sarah C
      “Great Service Every time! Thanks! Jim Tier 3”
      James G
      “Char is always responsive and has just the information I need.”
      Steve S
      “Always a pleasure to troubleshoot with. TY!!”
      Sarah C
      “Excellent work!”
      Jason H
      “A+ services as always”
      Shawn D
      “Great service. I know you guys never got the chance to fix it since we figured it out pretty fast, I have NEVER had a bad customer experien... ”
      Darrell B
      “GREAT HELP AND FAST”
      Elijah P
      “Adam really helped me out with a problem I did not see. His response was not only quick but completely accurate and solved my problem insta... ”
      Phil
      “Always a pleasure working with BVoIP support!”
      John S
      “BVoIP support is always prompt, friendly, and helpful.”
      John S
      “felix is great!”
      Morris T
      “Very helpful and prompt response!”
      Ryuzaki
      “Great like always!”
      Armando D
      “Joey was extremely helpful!”
      Preston M
      “Quick resolution, thanks team!”
      Chase C
      “Pedro was excellent and showed me exactly what was missing.”
      Jeff W
      “Char is fantastic and very thorough. She always takes time to answer my many questions.”
      Steve S
      “Quick response as always. Thanks for staying on top of the issues related to trunking.”
      Jason C
      “Francisco was great and even tested with the client on our behalf.”
      Tim H
      “Exceptional! Pedro!!”
      Sarah C
      “Very quick turnaround on the request”
      Dennis S
      “We had a client down on a holiday, they are a 24 x 7 operation. BVoIP support was quick to jump on the problem and had the client back in s... ”
      Jason C
      “Thanks for the quick resolution!”
      David P
      “Joey was knowledgeable, quick to make recommendations based on our thoughts, and was able to answer all our questions. When we asked him to ... ”
      Matthew L
      “Char and Fransico were super knowledgeable and patient with me with all my multiple requests. They we very attentive and helped me solve iss... ”
      K
      “BVoIP support provided quick and knowledgable assistance, from multiple techs.”
      Earl
      “Adam was quick to resolve the issue. Thanks for your help!”
      James S
      “Quick pickup, fast answer, thanks!”
      Sheldon O
      “Great support and follow up to ensure our clients were also content with the service we're providing.”
      Steve A
      “Fast and friendly support”
      Xavier
      “Prompt responses and quick resolution!”
      Vianca D
      “Offered perfect advice for what we need to figure out. Thank you!”
      Matthew P
      “Excellent service and quick responses. Keep up the good work!”
      John B
      “great support”
      Mike A
      “Top notch”
      Shawn D
      “Pedro is great to work with. He is very knowledgeable, and help full”
      Kelly S
      “support was very knowledgeable, very fast and prompt resolution thank you so much”
      Julius F
      “Super quick support. Thanks!!!”
      Nara V
      “George was super nice and professional!”
      Joshua T
      “Quick, fast response and resolution.”
      Tony L
      “Great support! Quick and extremely professional, thank you!”
      Kyle P
      “Issue explained clearly (I removed extensions prematurely) and a resolution was given immediately so I could accomplish my task.”
      Matthew P
      “Felix and his teams kept me up to date on what they were trying to accomplish. My feedback was listened to and reacted too.”
      Marvel L
      “Great support from the Team. Onboarding Team, Account Manager and service desk everyone pitched in and ensured my issue was resolved and k... ”
      Nirav P
      “Char is awesome; was very flexible when I was having issues connecting.”
      Matthew P
      “Santiago did a great job in assisting me with my issues. Very quick, professional and knowledgeable.”
      Chase D
      “David was amazing. Thorough, precise and fast with his responses. And of course the answer he provided resolved the problem we were having... ”
      Bill R
      “Adam provided the documentation (and patience with my hesitation) and walked through the process with me. The Bvoip team is fabulous.”
      Meredith D
      “BVoiP is always good to work with. Your Techs are knowledgeable and very friendly.”
      Kelly S
      “Picked up my ticket in 10 minutes, asked a follow-up question, and solved my problem lickety-split!”
      Zach L
      “Thank you Mayco for your next level support! It was genuinely an enjoyable adventure.”
      Pete S
      “Great support as always”
      Tejas P
      “I always get quick and fast support from BVOIP!”
      Xavier
      “Fast and easy.”
      Jon S
      “Quick resolution of issue.”
      Joe
      “As always, Joey is the best!”
      Ralph S
      “The BVoIP Team is consistently responsive and willing to assist us if the need arises.”
      William B
      “Stayed with me through the process, and was flexible and knowledgeable on resolving the issue as quickly as possible.”
      Charles G
      “Got the outcome I required so I'm very happy :)”
      Lara T
      “Nice and quick resolution to the issue.”
      Patrick J
      “Thank you for all the help and the prompt responses!”
      Jordan E
      “Quick response”
      Ryuzaki
      “Santiago was great! He told me what to do next time it happens to avoid calling again.”
      Betty A
      “Fast Service and Quick Resolution. 10/10”
      Michael A
      “Call center person was nice and was able to help us see the needed steps. User choses to user webportal now and not the desktop app”
      Marvel L
      “Fast service. Thank you!”
      Yoli S
      “rapid response”
      Juan S
      “My issue was resolved in mearrr minutes. Love the support!”
      David L
      “Santiago made a good job, resolve our issue”
      Raul R
      “Nuran was very patient and was pleasant to work with.”
      Ernesto G
      “Helpful, informative, and friendly!”
      Vincent S
      “Prompt response, Very happy and professional.”
      Carson S
      “Very quick resolution :)”
      Julius F
      “Francisco is a great guy to work with. He knows what he is doing, and makes sure I understand what he did to help me. He is like talking t... ”
      Kelly S
      “Felix always solves our problems. :)”
      Chris C
      “I have always had a great interaction with Char. She is always helpful and friendly.”
      Xavier
      “Everyone at bvoip is simply amazing! The customer service is exemplary, very few companies have someone who answers the phone! Priceless su... ”
      Sarah C
      “It was a great onboarding experience. Joey was patient and knowledgeable and answered all my questions.”
      Ken
      “The team was great in following up and working through the process - Thanks to the F & S dynamic duo!”
      Charles G
      “Sergio(?) was able to walk me through the whole process and make sure my client would have the settings they have requested”
      Marvel L
      “Felix is amazing as a tech, mentor, and trainer! Jumped on calls with me and my customer who had exacting requirements and helped fill in a... ”
      Quinn E
      “Joey knew exactly how to solve my issues and was quick to get me the info I needed. Thanks!”
      Dan J
      “It was awesome. Answered my question on the first try.”
      Chris H
      “Always a timely response from support. Thank you.”
      Jason C
      “Joey is the most amazing and most knowledgable vendor/partner that I work with. Joey truly helps to make bvoip as valuable as it is to our c... ”
      Ralph S
      “very quick response with the exact info I needed.”
      Aaron H
      “The BVOIP team is extremely knowledgeable and professional. They are a pleasure to work with.”
      Steve A
      “Our customer service representative was enthusiastic and ready to help.”
      Randyn R
      “Quick response. Thanks!”
      Nara V
      “Always knowledgeable, helpful, and reliable. I have yet to have a response take more than 24hrs. And when applicable, screen shots are alw... ”
      Darrell B
      “Thank you”
      Tejas P
      “Prompt reply, accurate service and very explicit solutions (incl. screenshots) to the problem at hand. Thank you.”
      Darrell B
      “Great support as always”
      Tejas P
      “Thanks for quickly sorting out the issue!”
      Daxit M
      “Absolutely positive experience. Had several techs touch my ticket but all three were quick, kind and knowledgeable. They were able to get ... ”
      Darrell B
      “Quick Response and Quick Solution.”
      Tony L
      “Technical expertise”
      Stephen F
      “Fast, concise response to my question. I was able to get back to work on this issue almost immediately.”
      Dennis S
      “Fast response, took care of the issue with minimal downtime for me.”
      Deborah G
      “Mayco was awesome to work with and did a great job helping me simplify and resolve what ultimately were a series of related technical issues... ”
      Quinn E
      “Felix demonstrates tenacity and is very through in his work. Many thanks!”
      Pete S
      “Support was very quick to respond and very knowledgeable, as always. Thank you!”
      Alex W
      “Felix is Awesome! Dependable and knows how to find the answers!”
      Tony L
      “Extremely fast response time, Pedro even reached out to me himself. He listened to the problem, logged in from his end, and was able to find... ”
      Stephen H
      “Quick service, thanks!”
      Nara V
      “I appreciate the team taking the time to work through my issue to completion.”
      Sean F
      “friendly technician, he knew what he was doing, and helped me to resolve the issue”
      Irving L
      “Mayco did an excellent job, and updated two systems for the price of one. 10/10 would reboot in the middle of the day again. Cheers!”
      Randy O
      “Woman who answered the phone was phenomenal. She tried her best to connect me immediately to a tech but none were available. The ticket was ... ”
      Scott R
      “thanks again for the quick response and resolution”
      Niki G
      “Great service as always. Glad the Dev team is working on this to hopefully find a resolution for us and possibly others who may not know thi... ”
      Niki G
      “Thanks again!”
      Niki G
      “Thanks for the quick assist!”
      Niki G
      “Felix was great as always. Thanks again for the assist.”
      Niki G
      “I got a lot of help and that worked out great for me and my client.”
      Phil P
      “Fransicso, thank you for dealing with the madness and combing through everything with me. The BVOIP support team rock!”
      Niki G
      “John Azzopardi is an excellent example of what all customer support should be like. Very knowledgeable and personable. I have never had a ba... ”
      Carson S
      “Both Shaun and the technical team did a great job upgrading this system. We greatly appreciate the time and effort that the BVOIP team dedic... ”
      Niki G
      “Quick and easy as always, thank you for the assist, Pedro!”
      Niki G
      “This was a very quick and fast resolution. Thank you”
      Greg R
      “Great service”
      Adam t
      “Always fabulous!!”
      Sarah C
      “Fast work. Thanks yall”
      Jon S
      “John was a true customer service rep, his willingness to stick with the problem and determine root cause was the reason why we've chosen BVo... ”
      Brent T
      “Tech was very easy to work with and he provided the requested information very quickly.”
      Marvel L
      “Fixed the issue without much stress”
      Nicholas B
      “This was a very weird problem with our SIP provider and the BVOIP team handled it. They helped me get to the bottom of it quickly and eff... ”
      Chris C
      “Thanks for the quick response and completion of my ticket!”
      Nara V
      “Super quick and helpful response. thank you!!”
      Chris D
      “Always professional, quick and knowledgeable!”
      Jeff M
      “Their team was very prompt responses on the Ticket and very helpful to help fix the issue in a timely manner.”
      Dennis S
      “As usual between the help of Felix and John we got our issue resolved in a timely manner!”
      Chris C
      “John was great as always! Quick to help and educate us even if it is a simple small oversite on our part. Thanks again for the quick assist ... ”
      Niki G
      “Char worked diligently and with extreme patience as she onboarded a team of VoIP idiots. She answered all our questions no matter how stupid... ”
      Jon S
      “Thank you John and Dev team!”
      Steven R
      “Felix was great! He was able to narrow down that the issue was actually coming from Flowroute, and he was able to open a ticket on my behalf... ”
      Tyler S
      “Jon is great, quick to understand the problem and solve!”
      Keith G
      “The support rep was very tentative, nice, and helpful! He really made the entire experience very pleasant. I wish every experience could be ... ”
      Caleb
      “Outstanding service. Quick resolution and explanation. Thank you, George and the whole bvoip Team”
      JP K
      “Felix went ABOVE and beyond to help confirm that the root cause of our sip trunk reigstration issues were not anything that could be control... ”
      Meredith D
      “Felix never disappoints and was able to pinpoint 3 unrelated issues very quickly and resolve them for us. Much appreciated.”
      Greg S
      “Thanks for your support and continous help Regards Ahmed”
      Ahmed A
      “Thanks for the quick response. The solution worked great and was easy to implement.”
      James
      “Quick response”
      Hamza B
      “Fast response and was able to get resolution! Thanks!”
      John D
      “Thanks for getting us fixed up!”
      TJ B
      “I must take a moment to commend the outstanding service I received from Felix at BVOIP. In an era where customer support can often feel dist... ”
      James C
      “It was good and the directions to resolve the issue were very clear and easy to understand”
      Mike V
      “Answer was clear and concise”
      Trenton P
      “Appreceiate the support team reactivity and technical skills. Thank you Team”
      Ahmed A
      “So far the experience is great. The on boarding process has been well thought out and the service has been with excellence. The sign of a te... ”
      JP K
      “I shall comment in the form of a haiku: Craig fixed my phone's cry, Swift aid mends the broken line, Calls echo once more.”
      James C
      “As always, support is exceptional. Five Stars!!!!”
      Jeffery L
      “They always come through!”
      Michael E
      “We had an unusual problem that took some time and effort to find a fix we could work with. Craig and George made sure we were taken care of ... ”
      Greg A
      “Very helpful and solved my request without any issues. Keep doing a top Job!!!”
      Oliver O
      “Craig is fantastic!”
      Holly L
      “Awesome and fast response. Thank you!”
      Bill R
      “Prompt and accurate service, as always. Thank you”
      Susan M
      “Great service as always”
      Jason C
      “Good help”
      Chase C
      “Fast reply to our request. Reset of the SFTP site helped”
      Marvel L
      “John was ready to help and quickly got us on the path to solving the problem. Thanks!”
      Chase C
      “Char, John, and the rest of the team have been great in getting our issues resolved so we can go-live. The support is amazing and we seem to... ”
      Michael C
      “Not only fixed my issue, educated me on how to resolve it myself, and gave me some additional information on how to do some things easier. M... ”
      Shawn G
      “I appreciate the fast response time and the understanding of the system. Support has been very helpful every time I contact them.”
      Scot B
      “Craig is a rockstar!”
      David C
      “Always quick and consistent support from the BVOIP team. Love working with them.”
      Jeff R
      “Knowledge of the issue and provide understanding on troubleshooting for future occurrences.”
      Chandler E
      “Always a prompt reply. Very helpful on every request.”
      Jenya A
      “10/10”
      Michael A
      “Fast Support and quick resolution. Great company to work with.”
      Michael A
      “Response was quick. Thank you.”
      Jason C
      “John's response was very quick and thorough, and my issue was resolved as soon as I was able to run through the steps he provided.”
      Trenton P
      “Fixed in under 30 minutes from reporting - couldn't ask for a better experience”
      Peter B
      “Support led us down the right path to resolution! Thanks!”
      John D
      “Quick troubleshooting and was able to find the issue and resolve quickly! Thank you!”
      John D
      “User added without issue!”
      John D
      “Quick response with exactly what i needed.”
      Josh W
      “John was extremely helpful during this process. I appreciated how he followed up with me to stay on top of the issue; communication was top-... ”
      Joey G
      “Agent was knowledge, address the issue, provided a solution, and educated the customer. Thank you for the excellent support.”
      Chandler E
      “John is an incredibly competent tech. I love working with him! Keep it up!”
      Mitchell G
      “As always, quick and excellent service!”
      Niki G
      “Excellent turn around time. Thank you very much!”
      Ron R
      “John is very professional, quick, and knowledgeable. I know we send these out all the time and people never respond. Hope this gets to the r... ”
      Mitchell G
      “Quick response and fast resolution. 10/10”
      Michael A
      “Craig was able to quckly identify the issue and resolve it. Great job!”
      Jeff S
      “Super great communication and follow up thorough the entire process!”
      Jeff S
      “Thank you !”
      Shant K
      “John is the epitome of kindness and understanding. He took the time to listen to what I had going on, identified best steps to resolve the i... ”
      Joe E
      “Very fast and on point”
      Michael J
      “Tech knew what I was talking about the first time and was able to resolve the issue. Thank you for looking at the logs!”
      Steven L
      “Felix is great, 10/10 support!”
      John G
      “John was excellent to work with. Very patient and collaborative.”
      Andrew B
      “helpful as always, thanks!”
      Niki G
      “Felix is a tremendous help!”
      Armando D
      “John is an absolute legend!! He is very patient and willing to go the extra mile. I can't say enough good things about BVoIP and the team th... ”
      Thomas T
      “Always pleased to be working with Craig on your customer service team! He's a great guy and a great engineer! Got two fairly confusing but... ”
      Quinn E
      “Super-fast and knowledgeable response. Love that I don't have to chat with an AI bot before even being able to submit a ticket.”
      Jason C
      “George was very quick to respond and helped answer my question right away”
      Trenton P
      “Fantastic sales speed, support and provisioning. Wonderful experience so far :)”
      Tahir A
      “The BVOIP saved my bacon as usual!”
      Chris C
      “John is always great knowledgeable and fast!”
      Chris C
      “FANTASTIC - The root cause was ID'd in about 5 minutes and the tech was very knowledgeable for my own info.”
      James G
      “Very Fast and effective service, knowledgeable and polite”
      Carson S
      “Craig was Great! I spent a good hour and a half troubleshooting by myself, I called support and he had me up and running in mins.”
      Tony L
      “Thanks for your support and reactivity Regards”
      Ahmed A
      “When I work with the support team, they are always receptive to answer questions and walk me through any process for my understanding. Make... ”
      Charles G
      “Craig was awesome as always. We appreciate the quick help!”
      Niki G
      “Quick response and easy resolution.”
      Holden H
      “John is always helpful and great to work with!”
      Tony L
      “Awesome customer service, every time! Thank you!”
      Jenya A
      “Felix was great to work with in light of the circumstances.”
      Thomas W
      “Michelle was wonderful, she solved our issue within a few of minutes and helped get our system working correctly again. Thanks!”
      M
      “Your response was prompt. Your fix was quick.”
      Mike S
      “Craig knew what to do right away and fixed my issue almost before I finished explaining it.”
      John G
      “It wasn't good it was GREAT!!”
      Sol N
      “John was very fast at getting me up and going and he was very friendly. Thanks.”
      Brandi W
      “Fast Response and Quick Resolution. 10/10 Support”
      Michael A
      “Felix as always is very helpful and quick to help us find a resolution. Thanks!”
      Niki G
      “Craig from your tech team is awesome! Greatly appreciate him providing a gut-check on my understanding of CNAM and POTS-facing caller ID se... ”
      Quinn E
      “It was an excellent experience as always Craig is very helpful”
      K
      “John helped me determine the core issue failing to connect to our portal. Thanks again!!!”
      Patrick R
      “I appreciate the quick response to my ticket. Thank you.”
      Jason C
      “Felix was helpful, punctual, and knowledgeable.”
      Scot B
      “Amazing service and support as always!!”
      Thomas T
      “Very impressed at how fast you guys respond to our requests!”
      Josh N
      “Felix kindly helped me with the IVR and Ring Groups question. Felix is always very helpful and willing to show me the steps he took to achie... ”
      Armando D
      “the tech worked with us to find the issue and resolve it in a timely manner.”
      Shawn F
      “Thank you for the quick resolution.”
      Marc R
      “Great Job!”
      Justin D
      “Excellent attitude and knowledgeable.”
      Adam
      “Always superb!!”
      Sarah C
      “Felix provided very prompt support, understood the issue we needed to resolve and quickly provided resolution to our client’s issue.”
      Rick J
      “Quick and informational Response. Easily the best Vendor Support I work with.”
      Tony L
      “Quick fast and fixed it immediately when it was not a critical request. This is the type of service others should take note of”
      Peter B
      “Very fast support!”
      Rick J
      “Felix is awesome! I greatly appreciate him taking the time to jump on a call with me and working the issue to resolution!”
      Brian M
      “Prompt as always. Thank you.”
      Jason C
      “excellent and quick solution”
      Mark D
      “Fast response and immediately gave me the info i needed. Thanks!”
      Josh W
      “Craig did a great job!”
      Jeff S
      “Felix is always very helpful.”
      Michael L
      “Told Craig about the issues I was having. Craig knew the issue right away and was able to fix in under 10 minutes!”
      Kelly R
      “Always knowledgeable and responsive!”
      John S
      “Friendly and prompt service, as always. Thank you from the Connections team”
      Gustavo V
      “As always, thank you very much!!!!”
      Sarah C
      “Easy to create the ticket and the service received was quick and resolved the issue.”
      Thom C
      “George and his team are always helpful!”
      John S
      “understood my problem and how to fix it. promptly.”
      Mike S
      “Quick concise and to the point. As always I have nothing at all bad to say about BVoIP. They have an amazing team that is always providing t... ”
      Thomas T
      “Always a pleasure to work with you all. Thanks for the quick support.”
      Gustavo V
      “Craig is always AWESOME!”
      DJ H
      “Bvoip is a phenomenal partner for our VoIP offerings. t From the top down, every team, and every team member is a joy to work with. I have ... ”
      Meredith D
      “John was great. Helped me quickly!”
      Jeff R
      “The bvoip team is top notch!”
      Meredith D
      “Very helpful, got me exactly what I had needed quickly! Made for a very pleasant experience.”
      Logan C
      “John was extremely patient and helpful. He deserves a raise!!”
      Thom C
      “Craig handled my problem right away.”
      Vicky H
      “Quick Resolution, very politely explained!”
      Rohit P
      “John was able to discuss and make clear at length my specific situation and direct me to what I needed to do. The emails from previous ... ”
      Nara V
      “Thank you for the quick responce!”
      Jordan E
      “Craig was very helpful, tween us we found a resolution that fixed the customers issue!”
      Bruce R
      “John was extremely proactive and efficient in resolving our issues!”
      Millie C
      “Support is always quick and friendly to work with.”
      Matt B
      “knowledge of the issue to resolve it in a timely manner.”
      Beth B
      “Great as always. Very helpful and quick on the response.”
      Joseph W
      “It's always great to hear from George although I suspect he'll need to give up the resolving tickets game at some point. The name George ... ”
      Brian M
      “Staff person responded extremely quickly, thanks!”
      Van S
      “Felix is always awesome. I screwed around with flowroute tech support for hours. Felix fixed it in 10 minutes!”
      Chris C
      “Tech was attentive and communicated well.”
      Josh L
      “Kick and informative. thanks for explain the phone system logic!”
      Gustavo V
      “BVoIP support is always fast, friendly and knowledgeable. They are only a quick phone call or email away whenever we need assistance!”
      John S
      “They were super fast, efficient, and friendly.”
      Robert M
      “Once again BVoIP support is just plain awesome. Very informative and patient willing to go the extra mile. There really isn't enough kind wo... ”
      Thomas T
      “John did an amazing job on this request. He was able to provide incredible direction and made sure that I understood what was being done. 10... ”
      Jonas L
      “Great follow up and service.”
      Steve A
      “I'm fairly new to IT work and was given the task of being the VoIP guy here at the office. What should have been daunting and scary has been... ”
      Thomas T
      “John was able to resolve my issue in a flash. He really knows what he's doing. Definitely a GREAT JOB!”
      Jeffrey A
      “Quick response and got the response I needed first time. Thanks John”
      Charley C
      “4 hours to spin up a new system from time of logging request. Now that is exceeding my expectations. Thank you for getting this back to me q... ”
      Gustavo V
      “Excellent”
      Bjorn B
      “Tech was very helpful, fixed issue then showed me how to do it on my own next time.”
      Steve K
      “Fast response times, and very clear instructions on how to resolve an issue.”
      Ryan L
      “Many Thanks for your support and reactivity”
      Ahmed A
      “Felix has an excellent attitude, very helpful, and more important, great knowledge that made this process very smooth”
      Jorge L
      “Always enjoy working with BVoIP!”
      Michael E
      “Thank you! Really appreciate the prompt response!”
      Kerr C
      “Quick service. Tech was very fast. I was confused on why it didn't work in the first place, but at least it works now!”
      Nara V
      “Always a pleasure working with BVoIP support!”
      John S
      “Great on-hold response and fixed me up quickly and efficiently.”
      David B
      “Appreciate your support et reactivity”
      Ahmed A
      “Excellent team!”
      Omsby T
      “Awesome as always!”
      Phillip R
      “Great Tech. Had necessary experience to target the solution on the first call and implemented the fix. Then followed through and tested it ... ”
      Ron G
      “Responses from Experts in the software for every question I have asked!”
      Mike S
      “John was incredibly helpful resolving the issues I was experiencing getting the Hotdesking feature operational in our office. Bvoip continue... ”
      Meredith D
      “John knew how to figure out what was going on and resolved the issue quickly and efficiently.”
      Tony L
      “The BVOIP Support Team always responds quickly with a solution to our issues. We couldn't ask for more.”
      William B
      “Craig dug into my problem and found an answer that makes perfect sense.”
      Mike H
      “Craig was very patience with my issues and helped me get where I needed to be to move my upgrade and changes forward.”
      Marvel L
      “Always prompt and extremely effective! Consistently going above and beyond the call of duty”
      Chris C
      “Always great to work with you guys.”
      Mitchell G
      “Craig resolved our issue within just a few minutes and explained how we can perform the needed tasks ourselves if the issues return.”
      Mike H
      “System issue required an upgrade to the software that we were running. That upgrade was done timely and outside of working hours, causing l... ”
      Mike H
      “Great response.”
      Miguel S
      “Amazing support on this usual, very technical and unique request.”
      Steve A
      “Many thanks for the quality and reactivity of the support team”
      Ahmed A
      “As always, the bvoip staff know their stuff and respond on a timely basis and stay until the issue is resolved.”
      Randolph C
      “Thanks for the help Craig! We are replacing the phone with Yealink and with his assistance we were able to determine it was not an issue wit... ”
      Niki G
      “Tech answered phone. Had the solution and also provided a valuable option quickly.”
      Ron G
      “Great timing! Keep it up”
      Luis V
      “WE did a major update to our system, bvoip was responsive to our needs and helped us get through a couple of issues quickly and efficiently.... ”
      Peter B
      “Craig was quick and professional. A+ service.”
      Mitchell G
      “Quick response to my questions”
      Jim C
      “I wish all companies and vendors gave as quick and efficient support as BVoIP has. Everyone from the onboarding team to support team has bee... ”
      David P
      “Quick response!”
      Joey G
      “Quick!”
      Joe C
      “Craig provided an alternative method to update the firmware on the IP telephones using BVoIP's central portal, which was exactly what I was ... ”
      Earl
      “Craig helped me out quickly. Thanks!”
      Raina M
      “Thanks for your continous support ans reactivity”
      Ahmed A
      “Knew immediately what I was asking and pointed me in the right direction.”
      Patrick R
      “Craig was great a help and follow up when having issues yesterday accessing the system.”
      Bjorn B
      “quite turnaround time on a Sunday”
      Mike S
      “Samy is responsive, knowledgeable and excellent in all directed informational technology support. He helps trouble shoot the problem and fo... ”
      Brian P
      “It was great! The support helped me very quick”
      Miguel S
      “Thanks Craig! Fixed before the client opened there business.”
      Sarah C
      “Even though I reopened a Closed ticket (which I even hate to see) the team was quick to work with me and friendly as well. I always recommen... ”
      Michael E
      “Fast responses and insightful direction!”
      Matt B
      “Always prompt, thanks for resolving this!”
      M
      “You guys always treat us right. Love using you guys”
      Roger J
      “It is great to have a team that responds quickly and resolves your issue on the first call. A very refreshing thing for a support call thes... ”
      Peter B
      “Felix was very knowledgeable and able to resolve all of my cordless phone issues.”
      James
      “Fast and efficient”
      Rob V
      “BVoIP always works with me through any issue and will even work with other vendors to ensure that we have the best experience possible. Thei... ”
      Michael E
      “Fast and efficient as always. Thanks!!!”
      Greg A
      “As usual, and expected, the Team at bVoIP was on-the-spot reactive to a situation that developed and required immediate attention and resolu... ”
      M
      “Great support!”
      Steve A
      “Bvoip support was very helpful from start to finish.”
      James
      “Cant fault support on this case, was fixed in the backgroud whilst I was away.”
      Simon C
      “Amazing support as always Thank you very much”
      Robert M
      “Samy Abuswai Is always wonderful to work with. He is the best tech BVIOP has. He has all the information anyone would ever need when it com... ”
      Cody R
      “Grrat service Thanks for all”
      Luis V
      “Awesome service, thanks!”
      Carlie J
      10
      “Excellent customer service”
      Elias K
      10
      “BVoIP as always is an amazing company!! They are absolutely a pleasure to work with. Immensely knowledgeable, always willing to help and go ... ”
      Thomas T
      10
      “we recomend bvoip to all our clients. we like the interface and th ease of setup.”
      Todd F
      10
      “- Quick and thorough customer support -BVoip Cares about us and our clients. -Always a pleasure working with them.”
      Carson S
      10
      “George, Chris, and the Staff at BVoIP are great people to work with. I definitely recommend them. Steve Lane Stryker Medical”
      Steven L
      10
      “BVoIP makes my job easy peasy, we now manage about 12 different VoIP systems and having it all in one place with a great GUI and lay out is ... ”
      Thomas T
      10
      “Great Service!”
      ANT S
      10
      “bvoip has been an excellent partner for us selling VoIP services to our customers.”
      Michael L
      10
      “Reliable service, feature rich, and cost effective solution!”
      William B
      9
      “Great service”
      Elias K
      10
      “Bvoip has provided a rock solid VoIP solution for my office and that I can white label as my own to sell to my client base. They are constan... ”
      David L
      10
      “Felix, Chris Z, Michelle, Alvaro, John - always a pleasure to deal with in any situation - tech, admin or training.”
      Sarah C
      10
      “Great service and support”
      Elias K
      10
      “Their a very responsive and attentive partner with a great product.”
      Monty
      10
      “Always good to work with you guys!”
      Bjorn B
      10
      “Your service and response to our team is always great!”
      Mary B
      10
      “Reliability and accuracy”
      Tejas P
      10
      “always provide great service”
      Sheldon O
      10
      “Bvoip is a rare technology partner that is always, always thinking about how to over-deliver, and exceed expectations. We are thrilled to pa... ”
      Meredith D
      10
      “Great people. Great solution for MSP’s who care to offer the best voip solution with robust call center fratures.”
      Brent W
      10
      “They were very fast at their response time. They had solved the issue before I knew it.”
      Justin H
      10
      “Very accurate with their support.”
      Miguel S
      10
      “bvoip recently updated our platform to a current version, the team did a great job, when we expected it to be done and without an issue. Th... ”
      Peter B
      10
      “Timely, personable and caring”
      Brian K
      10
      “George is super helpful.”
      Tony L
      10
      “Partnering with bvoip has been one of the best and most exciting thing we have done! We love it!”
      Meredith D
      9
      “We have been with BVOIP for almost a year now. Overall, the support staff is great, I can always get in touch with my account manager and fr... ”
      Dylan P
      10
      “We love bvoip! We love having the control of the PBX and the trunk, and it has been a wonderful solution for our clients.”
      Meredith D
      10
      “Bvoip has been a wonderful resource to add to our solution stack. Not only do they have a great bundled solution, but their responsiveness a... ”
      Tim M
      10
      “Because he answers questions swiftly with confidence and is funny. I appreciate his help with things and the fact he checks up on my progre... ”
      Amanda H
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      Adam - Triple Cities Network Solutions

      Sammy was quick and efficient at helping me identify and resolve the problem!

      TRIPLE CITIES NETWORK SOLUTIONS Employees, Location, Careers | LinkedIn

       

      Heather - IT Cubed

      This was my first support ticket since coming on board with bvoip. It was handled so quickly. Thank you Samy

      itcuber

       

      Rob - Connections for Business

      Quick response! You guys rock!


      Connections for Business

       

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